Customer Service Representative

**JOIN OUR GROWING TEAM AND SHAPE THE FUTURE WITH US!

About Us:

** ---------- ** is a top online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been the highest-rated online diamond store, proudly holding thousands of 5-star reviews.

Why Join Us?

- **Job Stability:** Over 35 years of market success, offering long-term security.
- Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.
- Be part of a growing, innovative company in the fine jewelry industry.
- Competitive opportunities for skill development and career advancement.

Description

This role involves handling customer calls with professionalism and a solutions-oriented approach, ensuring exceptional support for luxury products.

**Key Responsibilities:**

- Handle customer calls with professionalism and a focus on solutions.
- Provide knowledgeable support for luxury products.
- Use CRM tools to manage customer interactions efficiently.
- Collaborate using Slack and GSuite for smooth internal communication.


Apply Now to be part of a team that cares about its customers and values its people.


Compensation & Schedule

- $550-$800 per month
- Will be working in EST Timezone

Terms

- M-F, weekends off
- Permanent Remote
- Attendance Bonus
- Performance Bonus
- 13th Salary (after completing one year)
- Paid Christmas, NY, Easter Off + 5 Days PTO