SALES AND MARKETING ASSISTANT

The Sales and Marketing Assistant supports the sales and marketing team by assisting in administrative tasks, customer relations, lead generation, and campaign execution. This role involves coordinating sales processes, maintaining customer databases, assisting with digital and traditional marketing efforts, and ensuring smooth day-to-day operations. The ideal candidate is detail-oriented, proactive, and has excellent communication skills to help drive business growth.

Duties and Responsibilities:

Sales Support:

Assist in preparing and processing sales proposals, quotations, and contracts.
Follow up on leads, customer inquiries, and orders.
Maintain and update the customer database and sales records.
Track and analyze sales performance reports and trends.
Support the sales team in client outreach, follow-ups, and appointments.
Marketing Support:

Assist in planning, creating, and executing marketing campaigns (online and offline).
Help manage social media platforms by creating content and engaging with audiences.
Coordinate the production of marketing materials such as brochures, flyers, and ads.
Conduct market research to identify trends, competitors, and new business opportunities.
Support in organizing promotional events, trade shows, and product launches.
Customer Relations:

Respond to customer inquiries and provide information about products/services.
Assist in handling customer complaints and feedback.
Maintain good relationships with existing clients and partners.
Administrative Support:

Coordinate meetings, schedules, and travel arrangements for the sales and marketing team.
Prepare and maintain sales reports, budgets, and expense tracking.
Assist in documentation and filing of contracts, invoices, and marketing plans.