Customer Service Agent – Building & Pest Inspection Company ( 4 to 7 pm tuesday to friday and 9 am to 5 pm on saturdays)

IMPORTANT : Please only apply if you meet all the following criteria:
You have a reliable PC, backup power supply, and stable internet connection
You are available to work the required hours consistently
You are not working another job in parallel
You can commit to 2–3 weeks of training, Monday to Friday, from 10:00 AM to 4:00 PM Sydney time
You agree to the hourly rate of $6 AUD per hour


### **Customer Service Agent – Building & Pest Inspection Company**

Are you a **reliable, tech-savvy professional** with experience in job scheduling and a background in the **property, real estate, or construction industry**? Do you have **excellent multitasking skills, a professional phone manner, and a strong work ethic**? If so, we want you on our team!

### **About Us**
At **Besafe Inspections**, we specialize in high-quality **pre-purchase Building and Pest Inspections** across Sydney Metro. As we continue to grow, we are looking for a **Customer Service Agent** to manage client interactions and scheduling.

### **Key Responsibilities**
- Be the **first point of contact** for clients, including real estate agents, solicitors, and homeowners.
- **Schedule jobs efficiently** and coordinate access for building and strata inspectors.
- Process **payments, reconcile accounts** using Xero, and maintain financial records.
- Handle **phone and email inquiries professionally** and resolve complaints as needed.
- Provide **administrative support**, including explaining report findings to clients (**training provided**).

### **Skills & Experience Required**
- **Reliable, organized, and detail-oriented** with a strong work ethic.
- **Experience in job scheduling**, particularly in the **property, real estate, or construction** industries.
- **Proficiency in ServiceM8** and other office software.
Experience in social media, preparing and posting
- **Excellent phone manner** and strong **written and verbal communication skills**.
- Ability to **multitask, stay organized, and work under pressure**.
- Comfortable with **cold calling** and converting leads into customers.

### **Availability (Non-Negotiable)**
You **must** be available to work:
???? **Tuesday to Friday**: **3:00 PM – 7:00 PM**
???? **Saturday**: **9:00 AM – 5:00 PM**
Off all the australian public holiday and we do offer commision too

If you're looking for a stable role with a great team and **meet the availability requirements**, we’d love to hear from you!

Please reply with a resume , voice memo, you agreed to the advertised pay rate ($6 AUD p/h), and most importantly your willingness to work the above hours

Please only apply if you meet all the following criteria:

You have a reliable PC, backup power supply, and stable internet connection
You are available to work the required hours consistently
You are not working another job in parallel
You can commit to 2–3 weeks of training, Monday to Friday, from 10:00 AM to 4:00 PM Sydney time
You agree to the hourly rate of $6 AUD per hour