Customer service / VA

Position: Customer Service Representative / Virtual Assistant
Location: Remote
Job Type: Part-time / Full-time

Job Description:

We are looking for a highly organized and detail-oriented Customer Service Representative / Virtual Assistant to join our team. The ideal candidate is experienced in handling customer inquiries, managing disputes, and performing administrative tasks. Strong English communication skills, both written and spoken, are essential.

Responsibilities:
• Responding to customer emails and providing excellent customer support
• Handling disputes on PayPal and ensuring proper resolution
• Checking and verifying invoices for accuracy
• Assisting with various virtual assistant tasks as needed
• Utilizing the appropriate systems and tools for customer support and eCommerce management

Requirements:
• Fluent in English (both written and spoken)
• Previous experience in customer service or as a virtual assistant
• Experience in eCommerce is a plus
• Familiarity with customer service platforms and dispute management systems
• Strong attention to detail and problem-solving skills
• Ability to work independently and efficiently

If you are proactive, reliable, and eager to contribute to a growing business, we’d love to hear from you!