Virtual Assistant for Airbnb/Short-Term Rental Business

Job Description:

We are seeking a highly experienced and reliable Virtual Assistant to join our growing Airbnb/short-term rental business. This role is pivotal to our operations, requiring someone who can handle everything from guest communications to system building and administrative tasks. If you are detail-oriented, proactive, and possess a strong work ethic, we’d love to hear from you!

Key Responsibilities:

- Guest Management: Handle guest inquiries, reservations, and provide exceptional customer service.

- Co-Hosting: Act as a co-host, managing listings, pricing, and ensuring optimal occupancy.

- Listing Management: Create, edit, and optimize property listings on all major short-term rental platforms, including Airbnb, ---------- , VRBO, and others.

- System Building: Assist in creating and optimizing business systems and processes for efficiency and scalability.

- Administrative Support: Manage calendars, organize documents, and maintain accurate records.

- Coordination with Vendors: Schedule and coordinate cleaning, maintenance, and other services.

- Financial Tasks: Assist with bookkeeping, expense tracking, and financial reporting.

- Property Management: Oversee the day-to-day management of properties and address any issues promptly.

- Team Management: Play a crucial role in helping build, train, and manage a team of Virtual Assistants as our business expands.

Requirements:

- Experience: Minimum of 2 years working directly with Airbnb as a host or co-host, with additional experience on platforms such as ---------- , VRBO, and others.

- Software Proficiency: Experience with Property Management Systems (PMS) such as Guesty, Hostfully, or Your Porter. Familiarity with CRM tools like HubSpot or Zoho is a plus.

- Excel Skills: Strong proficiency in Microsoft Excel, including advanced functions and data management.

- System Building: Demonstrated ability to create and refine business systems and processes.

- Communication Skills: High-level proficiency in spoken and written English.

- Honesty & Integrity: Must be transparent, especially when mistakes occur. We value truthfulness and accountability above all.

- Team Leadership: Experience or strong capability in managing and coordinating a team of Virtual Assistants.

- Availability: Flexibility to work on weekends or during peak booking times if needed.

What We Offer:

- Competitive salary

- Performance-based bonuses

- Opportunities for growth and development

- A supportive and dynamic work environment

How to Apply:

Please submit your resume, a brief cover letter, and references through OnlineJobs.ph. Include the word “Excellence” in your application to show that you’ve thoroughly read this job post. Include Whatsapp number as well!

We look forward to welcoming a dedicated professional to our team!