Home Care Scheduler and Administrator

We are looking for an individual to help manage our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating care.

You are highly detail-oriented and an expert at managing multiple priorities. Your primary responsibility will be that of Scheduling caregivers to shifts based on care needs, and in the process provide exceptional customer service. Since this will be a remote role, you will also be expected to deliver on other administrative tasks, mostly related to Recruiting.
You will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES
• Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
• Assign new clients to clinicians according to scheduling protocols
• Use web based scheduling application as the basis for all scheduling
• Create and maintain schedules for all employees
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a "hot list" of all staff that can be placed immediately or used as backup for all call off situations
• Fill open shifts and securing coverage for call-offs or changes in client's needs
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
• Participates in determining hiring needs, as well as interviewing, hiring and training new staff
This is not a comprehensive list but does give you an idea of what we are looking for. If you are dynamic professional with experience in Home Care industry and looking to make an impact, this job is for you!