IT MSP Sales Administrator

Working with an Australian-based MSP - 5 days per week

- Highly preferable to have AutoTask knowledge
- Have worked with an MSP previously
- Experience tracking orders, dealing with suppliers.

Other key areas include:

Proposal development:
Creating customized proposals outlining the MSP's services, pricing structure, and value proposition tailored to each prospect's requirements.
Sales pipeline management:
Tracking the progress of sales opportunities through the sales funnel, ensuring timely follow-ups, and identifying potential roadblocks.
Customer relationship management (CRM):
Maintaining accurate customer data within the CRM system, including contact information, company details, and sales history.
Sales reporting and analysis:
Generating reports on sales performance, key metrics like conversion rates, and identifying areas for improvement.
Administrative tasks:
Handling sales-related paperwork, managing contracts, and coordinating with other departments like technical support and billing.
Customer onboarding:
Facilitating the transition of new clients by coordinating service setup and introductions to the technical team.
Skills required for an MSP sales administrator:
Strong communication skills:
Ability to effectively interact with potential customers, clearly explain technical concepts, and build rapport
Technical knowledge:
Basic understanding of IT services like network management, cybersecurity, cloud computing, and data backup to effectively discuss client needs
CRM proficiency:
Expertise in using CRM software to manage sales pipelines, customer data, and track activities
Data analysis skills:
Ability to interpret sales data and generate reports to identify trends and inform sales strategies
Organizational skills:
Efficiently managing multiple tasks and deadlines within a fast-paced sales environment


PLEASE SUBMIT a 2 minute video introducing yourself and your background with your application