Customer Service eCom Dropshipping - Gorgias

We are looking for an experienced and hardworking customer service representative to join our team! You will be working in Shopify and Gorgias to answer emails of customers from dropshipping stores.

Requirements:
- At least 1 year of experience in dropshipping customer service
- Ability to handle 25-35 emails per hour
- C1+ level English with excellent written communication skills
- Friendly and professional tone when replying to emails
- Experience with Shopify & customer service software (Gorgias preferred)

To apply, please answer the following questions and don't forget to put "CSR Rockstar" in your subject title and answer the below questions:

1. What is your experience with dropshipping customer service? What were your responsibilities?
2. Which customer service software(s) have you used?
3. How many emails can you respond to in an hour?
5. Can you work a few hours on weekends to handle urgent emails?
6. Please attach your resume detailing your previous work experience.

We look forward to reviewing your application.

(NOTE: INCLUDE YOUR SKYPE ID AS WE WILL USE THIS FOR QUICKER COMMUNICATION)