Operations Manager (Part-Time) – Remote (Philippines)

We are a dynamic and growing fashion business committed to providing exceptional products and customer service. As we expand, we’re looking for a motivated Operations Manager to join our team and help streamline our day-to-day operations.

Job Responsibilities:

Customer Service:

- Respond to customer inquiries and resolve issues promptly and professionally.
- Manage customer support channels to ensure a seamless experience.

Inventory & Product Management:

- Monitor inventory levels and coordinate timely product uploads and updates on our online store.
- Oversee product listings and ensure accurate and compelling descriptions and images.

Supplier Coordination:

- Liaise with our agents and suppliers in China regarding stock orders, logistics, and order fulfillment.
- Maintain effective communication with suppliers to resolve any issues that may arise.

Operational Efficiency:

- Keep detailed records of orders, customer interactions, and inventory statuses.
- Collaborate with tea ---------- mbers to identify and implement process improvements.

Qualifications:

- Proven experience in operations, customer service, or inventory management; e-commerce experience is a plus.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency with online tools and software (e.g., email, spreadsheets, and project management platforms).
- Ability to work independently in a remote setting and manage time effectively.
- Familiarity with the e-commerce best practices is preferred.

Job Details:

- Position: Part-Time
- Hours: Approximately 10 hours per week (with potential for more as the business grows)
- Location: Remote (Philippines-based candidates preferred)

How to Apply:

Please send your resume along with a brief cover letter outlining your relevant experience.