Social Media & Online Reputation Manager

Infinite Modern Brands is seeking a highly organized and creative Social Media & Online Reputation Manager to handle our Pinterest, Houzz, and online review platforms for Modern Shelving and TANDM Surf. This role is essential in growing our brand presence through strategic Pinterest marketing, optimizing Houzz engagement, and managing customer reviews across platforms like Google and Yelp.

The ideal candidate will develop, post, and manage fresh, engaging content daily, actively respond to reviews, and ensure that our online reputation remains strong. This is a fully remote position based in the Philippines, requiring availability to work on Pacific Standard Time (PST - USA).

Key Responsibilities:
Pinterest & Houzz Management:
Develop and execute Pinterest marketing strategies that align with the latest platform algorithms.
Publish a minimum of 10 fresh and unique pins daily to boost engagement and brand awareness.
Optimize Pinterest boards, descriptions, and hashtags to maximize discoverability.
Monitor Pinterest analytics, adjust strategies, and improve pin performance over time.
Manage and update the Modern Shelving Houzz profile with new projects, images, and customer interactions.
Online Reviews & Reputation Management:
Monitor, respond to, and manage reviews on Google, Yelp, Houzz, and other online platforms.
Encourage satisfied customers to leave positive reviews through strategic outreach and follow-ups.
Handle and resolve negative reviews professionally to maintain a strong brand reputation.
Track customer sentiment trends and report feedback to the marketing and customer service teams.
Work with the team to implement strategies that enhance brand perception and trust.
TANDM Surf Social Media Support:
Assist in Pinterest content creation and management for TANDM Surf.
Support social media reputation-building efforts, ensuring brand consistency and positive engagement.
Coordinate with marketing and design teams to create shareable content.

Experience & Qualifications:
2+ years of experience in social media management, digital marketing, or online reputation management.
Proven track record of Pinterest marketing success with consistent high-volume pinning strategies.
Strong understanding of SEO for Pinterest, Houzz, and review platforms.
Experience using Google My Business, Yelp for Business, and Houzz marketing tools.
Knowledge of brand reputation management and best practices for responding to online reviews.
Familiarity with graphic design tools like Canva, Adobe Photoshop, or similar to create visually engaging content.
Excellent written English skills with a professional and engaging tone.

Technical Requirements:
High-performance laptop or desktop computer capable of handling content creation and social media management tools.
Stable high-speed internet connection (minimum 50 Mbps recommended).
Experience using marketing and scheduling tools (Tailwind, Hootsuite, Later, or similar).
Familiarity with Google Sheets/Excel for tracking engagement and performance analytics.

Work Schedule & Availability:
Fully remote position – work from anywhere in the Philippines.
Must be available to work on Pacific Standard Time (PST) business hours (9 AM - 5 PM PST).
Flexibility for weekend or after-hours posting if necessary for campaigns.

Why Join Us?
Be part of a fast-growing eCommerce brand with a strong online presence.
Work in a creative and dynamic environment with exciting brands.
Opportunities for growth in digital marketing and brand management.
Competitive salary with performance-based incentives.
If you’re passionate about Pinterest marketing, social media growth, and brand reputation management, we’d love to hear from you! ????