Digital Marketing & Operations Assistant

Operations and Digital Marketing Assistant for a fun, collaborative, and inspiring brand and web design studio in Australia.

Purpose of the Role:
This role exists to support our amazing clients in growing their businesses through strategic and beautiful brand and website design. We’re looking for an Operations and Digital Marketing Assistant to help with project management and digital marketing activities to elevate I for Design Studio to the next level. You’ll play an integral role in supporting our clients, increasing brand awareness, and creating engaging content that makes our audience eager to work with us.

This role starts at 20 hours per week with the opportunity to increase in the future. To be considered for this role, you must be available to work between the hours of 10am and 2pm AEST Monday to Friday.

Key Responsibilities:
• Client support and inbox management
• Instagram story ideation and creation
• Social media content scheduling
• Scheduling email marketing campaigns
• Creating automated email campaign workflows in Flodesk
• Audience and competitor research and analysis
• Ideate and write value-packed lead magnets
• Brand and website project management
• Assist with developing content and copywriting for both the company and client websites
• Individual and company KPI tracking
• Development of processes and procedures
• Identify opportunities for improvement in brand processes
• Facebook ads experience is a bonus but not necessary
• Website user experience and SEO knowledge is a bonus but not necessary

Essential Skills and Qualifications:
• Strong communication, honesty, transparency, and teamwork
• Genuine care for client success and business growth
• Excellent English typing and verbal skills
• 2+ years of experience in a similar position

Preferred Skills:
• Digital marketing or similar qualification is favourable but not necessary
• Experience with Facebook ads and SEO is a plus

Performance Metrics:
• Individual KPIs will be assessed monthly
• Client satisfaction and response times

Team Structure:
The role reports directly to Indiah, company owner.

Company Values and Culture:
I for Design Studio is a brand and website design studio based in Australia. We have incredible, kind, and inspiring clients who trust us to support their business growth. If you want to be part of a winning team, be encouraged, learn new skills, feel valued, and be treated with respect, we want to hear from you! Our biggest values are feeling valued, being challenged, and being part of something awesome. We take responsibility, communicate openly, own our mistakes, and aim to be 1?tter every day. We care for our clients and each other like family—collaborating, being mission-driven, and staying motivated and invested in our work.

Compensation Range:
Negotiable for the right candidate.

Application Process:
1. Reply to this job posting with “I’m your next Digital Marketing and Operations Assistant!”
• Include a little bit about yourself, your past experience, and why you'd be perfect for this role.
• Include your desired hourly rate in USD.

2. If you're to be invited for an interview, you’ll hear from me within 24 business hours with next steps