GHL Support for a SaaS Company

Job Overview:

Start your cover letter with the word Starburst. We are seeking a GHL Support Specialist to provide technical support and customer service for our SaaS platform. You will assist users with troubleshooting, onboarding, and optimizing their experience to ensure success.

Key Responsibilities:

Provide support via chat, email, and calls for GHL-related issues.
Assist customers with onboarding and platform setup.
Troubleshoot technical issues related to automations and integrations.
Document support tickets and contribute to knowledge base.
Work with internal teams to resolve escalated issues.

Qualifications:

Experience with GoHighLevel (GHL) CRM REQUIRED.
Previous SaaS support or technical customer service experience preferred.
Strong troubleshooting and problem-solving skills.
Familiarity with automations, email marketing, and integrations.
Excellent communication and customer service skills.


How to Apply:

Submit your resume and a brief cover letter detailing your GHL experience to ---------- "PINK STARBURST" as your email subject.

Please standby for an interview to be scheduled on Feb 23, 2025, at 11:00 AM EST. Further communication will be sent via email.