Operations Assistant

Valley Housing Solutions specializes in temporary housing solutions for displaced families, working directly with insurance adjusters, public adjusters, and restoration contractors. We help secure short-term housing and provide a seamless experience for both policyholders and property owners.

We’re looking for a highly organized, detail-oriented Part-Time Operations Assistant to support our team, manage daily operations, and help streamline our processes. This role is critical in ensuring smooth coordination between the Business Development Representative and the Owner.

Roles & Responsibilities
Working with the Business Development Representative
- Enter and update lead and contract details in the CRM system.
- Assist with outreach follow-ups by organizing call lists and tracking responses.
- Draft and send emails, proposals, and agreements to clients.
- Research new insurance adjusters, public adjusters, and contractors to expand the lead database.
- Organize and maintain client and landlord contract documentation.

Working with the Owner
- Manage daily administrative tasks to ensure business operations run efficiently.
- Coordinate appointments, follow-ups, and meeting schedules.
- Assist in tracking revenue, contract statuses, and performance metrics.
- Research and compile market trends and competitor insights.
- Handle basic bookkeeping or invoicing tasks as needed.

General Operational Support
- Keep records organized and up to date for compliance and reporting.
- Improve workflow efficiency by identifying areas for process improvements.
- Ensure all contracts and payments are processed correctly and on time.
- Provide light customer support for landlords and clients when necessary.