Customer Service Representative (Makati/Pasig)

Responsibilities:
* Handle complaints, provide appropriate solutions, and alternatives within the time limits.
* Manage large amounts of incoming calls.
* Follow communication procedures, guidelines, and policies.
* Resolve product or service problems by clarifying customers’ complaints.
* Select and explain the best solution to solve the problem.

Requirements:
* At least SHS Graduate
* Must have 6 months BPO Voice Experience
* Good communication skills
* Willing to be process onsite

Additional Notes:
* This position will be working with global provider of business process outsourcing (BPO) services.
* Working Set-up: Onsite
* Mondays to Fridays