Virtual Assistant

We're a growing marketing agency seeking a detail-oriented Email Lead Manager to join our team. In this role, you'll be responsible for managing our client communication inbox and qualifying leads using our established systems.
Key Responsibilities:

Process and categorize incoming email leads (approximately 100+ daily) using Smartlead.ai
Apply appropriate tags and labels to organize incoming communications
Respond to inquiries using our pre-made email templates
Route qualified leads (those interested in quotes) to our sales team
Maintain organized email workflows and follow established processes
Monitor email response times to ensure timely communication

Required Skills & Qualifications:

Excellent attention to detail and organizational skills
Strong English reading comprehension
Experience with email management systems (training on Smartlead.ai will be provided)
Reliable internet connection
Ability to work full-time
Strong time management skills
Basic understanding of lead qualification processes

What We Offer:

Full-time, stable position
Training and support
Opportunity to grow with an expanding marketing agency
Clear processes and systems

The Ideal Candidate Will Be:

Detail-oriented and organized
Comfortable with repetitive tasks
Able to follow established processes consistently
Quick learner with technology
Reliable and punctual