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TYPE OF WORK
Full Time
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WAGE / SALARY
TBD
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HOURS PER WEEK
40
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DATE UPDATED
Oct 2, 2025
About Us:
IT Accuracy is a leading Managed IT Services company based in Los Angeles. We specialize in IT Support, Cloud Computing, Server Management, Help Desk, and Cybersecurity. We offer 24/7 Management and Monitoring to ensure seamless IT operations for our clients. Join our growing team and be part of our dynamic IT Infrastructure team!
Experience/Qualifications:
The Senior IT Helpdesk Technician requires at least 5+ years of proven experience with technology and outstanding personal communication skills. Our clients are easygoing and fun to work with. You must be able to do documentation and time-entry in our ticketing system. A positive, service-oriented personality is a must!
• Windows Desktop Support: 5 years minimal
• Mac IOS a
• Mac OSX: a
• Ticketing System experience a +
• Microsoft Office 365 Support a +
• Organization skills a MUST
• Excellent Communication skills (written/verbal) a MUST
• PowerShell scripting skills a +
• Microsoft Azure skills a +
• Amazon AWS / Citrix skills a +
• Backup System experience a +
• Cisco Meraki a +
• Microsoft Windows Server skills a +
We are currently looking for a full-time tea
What is your expected monthly base salary?
If hired, when are you able to start?
Are you okay with working shifts between 6 AM and 10 PM PST, including weekends?
Are you okay with taking phone calls and assisting users with computer-related issues?
Are you okay working from home by yourself?
Do you have a reliable internet service?
Do you have internet and power backup?
Can you work in a noise-free environment?
Can you commit to not disclosing company confidential information?
Do you intend to outsource this job or hire a subcontractor to do it for you?
Do you intend to work multiple jobs at the same time?
Are you amenable to keeping your camera on for most of the shift?
Please attach an updated resume.
Only shortlisted applicants will be contacted.
