Virtual Assistant / Online Customer Support Needed

Small, USA-based company is looking for a part-time (or full-time) virtual assistant who will help with online customer support (through our website Live Chat feature) along with basic data entry tasks, online research and a variety of online tasks.

You must be willing to work in US time zones, although we do have different shifts available.

The successful candidate will be able to:

-- Work at least 20 hours per week on agreed upon shifts
-- Respond promptly to assigned tasks
-- Be able to provide excellent customer service and online support
-- Have excellent WRITTEN English skills
-- Have a reliable internet connection
-- Be able to multitask well

Familiarity with any of the following will be helpful:
-- WordPress
-- Gmail
-- Asana
-- Constant Contact
-- MailChimp
-- Chatting software
-- Social media marketing

Please respond by writing a brief cover letter describing your interest AND answer the following questions:

1) Why do you think you would be a good fit for this position?

2) Of the tools mentioned above, rate your familiarity for each one as either Unfamiliar, Familiar or Proficient.

3) How many hours per week can you dedicate to this position?

4) What hours are you available to work in Pacific Time Zone (UTC - 8)?

5) What is the hourly wage that you are requesting in US dollars ?