Be a call center agent in your own home!

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TYPE OF WORK

Part Time

WAGE / SALARY

$400mo

HOURS PER WEEK

25

DATE UPDATED

Jan 20, 2025

JOB OVERVIEW

We are a US-based house cleaning company looking for a Part-Time, home-based customer support agent to
work with our customer support & sales department.

Your daily responsibilities would include:
1. Send a daily report detailing completed and ongoing tasks.
2. Take inbound sales calls, customer requests and/or complaints and make outbound calls.
3. Respond to customer questions via phone call.
4. Provide service quotes & make sure to do a follow up with the leads.
5. Book new jobs, reschedule &/or update service jobs in our booking calendar system.
6. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
7. Communicate new contracts and new communications via slack.
8. Make cold calls for new contracts.

We are invested in our agent’s success. You will go far if you are:
- A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter

This is a Part-Time position. You need to have excellent English skills.

Having experience in these apps is a plus:
1.Inbox (email)
2.BookingKoala
3.Slack
4.Pipedrive
5.Openphone
6.Time station

Work hours are Monday to Friday 7:30 am to 12:30 pm Eastern Time.
$4.00/hr. to start, with raises every 6 months, and performance bonuses every 3 months

If accepted, you will be provided with training to help respond to customer queries via phone call, email, live chat, Facebook messenger, & SMS

Please note that payments will be made via Paypal.

How to Apply:
Send an email to ---------- with the subject line: “I want to be a call center agent”.
Please include a link to your OnlineJobs.ph profile within the email when you apply then complete the Google
form you will receive in an email.


Note: After you send the email to apply, you will receive a response from me with a link to a Google form. Please
complete the questions in the Google form to be considered for this position. Forms that are not completed or
only partially completed will not be considered. In the form you will be asked your age, Answer 40 to prove you
are paying attention to detail.


I look forward to working with you!

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