Office & Social Media Manager

We're Power Washing 219 and were looking to hire a part-time Social Media Manager/Office Manager to join our fast growing team!

Hours: Monday-Friday, 8:00 AM - 2:00 PM

Key Responsibilities:

Customer Service Excellence: Handle incoming calls, texts, and emails professionally while scheduling estimates and managing customer inquiries.

Schedule Management: Coordinate and optimize daily service schedules for our technicians while managing our online booking system.

Administrative Tasks: Process invoices, manage payments, handle basic bookkeeping, and maintain organized digital and physical filing systems.

Team Support: Assist in coordinating team schedules, managing supply inventory, and supporting recruitment efforts.

Quality Control: Follow up with customers post-service to ensure satisfaction and manage our review generation process.

Must Have:

Excellent communication and organizational skills
Proficiency in Google Workspace (Gmail, Calendar, Drive)
Strong multitasking abilities and attention to detail
Problem-solving mindset and ability to work independently
Customer service experience
Preferred Qualifications:

Previous experience in home services industry
Knowledge of CRM systems (MARKATE)
Basic bookkeeping experience
Experience in managing schedules and coordinating teams
Benefits:

Competitive salary
Performance bonuses
Growth opportunities within a family-owned business
Positive and supportive work environment
Required Application Materials:

Resume
Cover letter explaining why you would be a great fit for our team
Video Submission (2-3 minutes) that includes:
Brief introduction about yourself
Role-play scenario: Record yourself handling a phone call with a potential client who wants to know about our house washing services and pricing
Your approach to handling multiple tasks while maintaining organization
It would be helpful if you have experience working with other home service businesses.

SPARE TIME NOT DOING ADMINISTRATIVE TASKS WILL BE SPENT MANAGING SOCIAL MEDIA THIS INCLUDES:

Tasks Include:
1. Content Creation for Social Media: Use content from Power Washing 219 to design engaging and branded Instagram/Facebook reels and Story graphics.

2. Video Editing: Edit and optimize videos for YouTube, ensuring high-quality and on-brand presentation.

3. Visual Design: Develop branded visuals for various social media platforms

4. Future Social Media Support: Assist in posting social media and scheduling the post that go out every week.

5. We may also need help with office assistant help such as answering phones and scheduling estimates.

Must Have:
1. Strong English language skills
2. Experience in the above tasks

**Please submit a link to your portfolio/past work you have recently done so our team can review it**

We thank everyone who did apply but will only be contacting those who are qualified.