Virtual Assistant – Setter & Closer for Dog Walking Business

About Us:
Praline’s Backyard Dog Services is a growing dog walking and enrichment business based in Atlanta. We specialize in helping busy dog parents provide their dogs with the exercise, care, and mental stimulation they need to stay happy and healthy. Our company is fast-paced, fun, and dedicated to delivering top-notch service to every client.

We are currently hiring two Virtual Assistants to help with outreach and client management for our Facebook and Instagram ad campaigns. One role will focus on setting appointments (Setter), and the other will handle closing sales (Closer). Both roles are essential to ensuring potential clients feel supported and excited to work with us.

What You’ll Do:

For Both Roles:
• Respond to DMs from potential clients generated by our Facebook and Instagram ads.
• Use our CRM system to track leads, manage client interactions, and update contact details.
• Build relationships with potential clients by answering questions and addressing concerns.
• Maintain a professional, friendly, and empathetic tone in all communications.
• Work in a fast-paced environment where quick responses and attention to detail are critical.
• Learn and understand our dog walking and enrichment services through provided training.

Setter Responsibilities:
• Engage with potential clients in DMs to qualify them as leads.
• Schedule appointments for consultations with our team.
• Ensure all lead details are accurately entered and updated in the CRM.
• Follow up with leads who have not yet scheduled an appointment.

Closer Responsibilities:
• Conduct phone or Zoom calls with potential clients to explain our services in detail.
• Answer questions, address objections, and highlight the value of our dog walking packages.
• Guide clients through the signup process and close the sale.
• Update CRM records with client details and completed sales.
• Work toward meeting and exceeding weekly sales targets.

What We’re Looking For:
• Fluent in English with excellent written and verbal communication skills.
• Familiarity with English vernacular and conversational tone.
• Experience using CRM systems to track and manage client interactions (required).
• Quick learner who can adapt to a fast-paced environment.
• Strong organizational skills and attention to detail.
• A passion for dogs and a willingness to learn about dog walking and enrichment services.
• Self-motivated and able to work independently while meeting deadlines.

Compensation & Benefits:
• Competitive hourly pay with potential for full-time after 3 month trial period.
• Commission for each client that signs up for our services.
• Bonuses for meeting weekly and monthly targets.
• Flexible remote work schedule with U.S. hours.

How to Apply:

If you’re excited about helping busy pet parents in Atlanta, GA and working in a fast-paced, rewarding role, we’d love to hear from you! Please send your resume and a brief message explaining why you’re the perfect fit for this position.