Medical Bill & Record Specialist

As our Legal Support Specialist, you will perform various entry-level administrative support duties of limited complexity with established guidelines and procedures within the justice system. You will be responsible for answering phone inquiries, handling case files, and entering case information into our database system. You will represent the firm to many third-party providers and government agencies through email, phone, and online portals. SERIOUS APPLICANTS ONLY! PLEASE ATTACH YOUR RÉSUMÉ!

Section III. Big 3
1. 100% of records and bill requests within 48 hours
2. 80% received within 7 weeks

Section IV. Responsibilities
• Work with 3rd party providers to obtain medical records and bills related to our client’s case and a ---------- .
• Use any information acquired from 3rd party providers to update our internal file and system.
• Input all balances, payments, and adjustments fro ---------- dical bills into the system.
• Send request to provider to bill health insurance if the client is insured and it has not yet been billed.
• Communicate with Paralegal to give updates on the case and the status of needed documents.
• Complete timely follow-ups on all requests to providers to ensure documents are received as quickly as possible.

Section V. Education, Skills, and Experience

Skills:
• Ability to work independently and collaborate with internal and external partners.
• Strong Attention to detail skills.
• Proven ability to multi-task.
• Proven ability to prioritize conflicting tasks and deadlines.
• Capacity to build strong relationships with internal and external partners.
• High levels of adaptability
• Excellent communication skills – both verbal and written
• Highly Proficient in time management
• Ability to maintain a high level of confidential information.
• Advanced knowledge of Microsoft Word and converting documents to pdf documents.
• Comfortable with performing basic math (addition, subtraction)
• Type 40 WPM or higher
• Professional phone etiquette
• Prior experience with medical records, billing, or legal assistant work preferred.

Experience:
• 1+ year of personal injury legal assistance experience preferred
• 1+ year of experience with Filevine, Arctrieval, CIOX, Chartswap, Sharecare, etc. preferred

Section VI. Work Environment Expectations

• Work Hours
o This is full-time position with working hours between 7am and 5pm MST, Monday – Friday. You are expected to work on our business only for 8 hours per day (40 hours per week) during these hours. You can select your start time to ensure you meet the required 8 hours during our operating hours. Any time off must be requested in advance.

• Employment status: This is an independent contractor position. You will be responsible for your own taxes and other applicable legal responsibilities in your country of residence.