Amazon FBA | Growth Manager

About Us:
FRSH Retail is an established Amazon FBA business with over six years of experience and a proven track record of success, having generated more than $10 million in revenue. Specialising in the health and beauty sector, we operate in both the UK and US markets. Our approach is data-driven, allowing us to make informed decisions and stay ahead in a competitive industry.

Role Overview:
This position is a dynamic role centered on driving growth through two key areas: product sourcing and strategic account management. The ideal candidate will play a pivotal role in scaling our business by identifying high-potential opportunities, securing new supplier accounts, and leveraging their expertise in Amazon Seller Central to optimise performance and unlock growth potential across all operations.

Key Responsibilities:

Product Sourcing & Supplier Outreach

Conduct thorough research to identify new product & brand opportunities.
Reach out to suppliers, negotiate terms, and establish new accounts.
Analyse price lists and brand catalogs to find high-margin products.
Maintain detailed records of sourcing activities and supplier communications.
Create new product listings from scratch via Amazon Seller Central.

Amazon Account Management

Resolving cases with Amazon (e.g., reimbursements, stranded inventory).
Monitoring and improving account health metrics.
Responding to customer service messages professionally and promptly.
Handling feedback removal requests and maintaining customer satisfaction.
Monitor and manage stranded and suppressed inventory.
Ensure compliance with Amazon’s policies and resolve any listing or performance issues.

Who You Are:

Proven experience in managing an Amazon Seller Central account. (Minimum 3 years experience)
Proven experience of product sourcing and supplier account setup.
Detail-oriented and organised, with excellent communication skills.
A self-starter who can work independently and deliver results.
Familiarity with tools like Keepa, Helium 10, Smartscout.

What We Offer:

Competitive salary
Opportunity to work with a growing business and contribute to its success.
Flexible working hours and a supportive team environment.
Room for growth and advancement in your role.

How to Apply:
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