Inside Sales Representative - Residential Cleaning Services

*** About Us ***
We’re a trusted residential and commercial cleaning company proudly serving Indianapolis, IN. At our core, we’re more than just a cleaning company—we’re a team dedicated to making homes and businesses shine throughout the Indianapolis area. Known for our high-quality cleaning services and customer care, we’re growing fast and looking for a motivated, customer-focused Virtual Sales and Customer Support Specialist to join our team. If you’re passionate about building connections and driving results, we’d love to hear from you!

*** Job Description***
As our Virtual Sales and Customer Support Specialist, you’ll play a dual role in both sales and customer service, focusing on building meaningful relationships with our clients. This full-time, home-based position offers flexible work hours and a chance to grow within our team. You’ll primarily handle warm leads and work with potential clients in a friendly, approachable way to help them find the right cleaning solutions for their needs.

*** Key Responsibilities ***
- Handle inbound and outbound calls, texts, and emails to connect with potential clients.
- Build genuine relationships with prospects and convert warm leads into sales.
- Provide exceptional customer service, answering client inquiries and addressing concerns.
- Maintain accurate records in our CRM system to track leads and sales progress.
- Meet and exceed monthly and quarterly sales targets.
- Follow up with leads and nurture client relationships to ensure satisfaction and long-term success.

*** Qualifications ***
- Outstanding English communication skills, both written and verbal (this is a critical requirement).
- Previous experience in inside sales and customer service; 2+ years preferred (Experience with the cleaning industry preferred, but not mandatory).
- Exceptional customer service skills, with a talent for building rapport and fostering strong client relationships.
- A proactive and growth-oriented mindset, with the ability to accept and implement constructive feedback to enhance performance.
- Self-driven, with a positive and energetic attitude, capable of effectively handling objections and achieving results.
- Strong time management and organizational skills, with the ability to work independently in a remote setting.
- A reliable home office setup, including high-speed internet and a distraction-free work environment.
- Familiarity with B2C sales processes and lead nurturing is an added advantage but not essential.

*** What We Offer ***
- Base salary of $400 - $700 per month during the probation period (based on experience).
- Commission-based earnings after the probation period, with top earners making up to $2,000 per month.
- 13th Month Pay.
- Opportunities for long-term career growth.
- Flexible work schedule and the ability to work from home.
- Ongoing training and support to help you succeed.

*** Why Join Us? ***
- Be part of a growing company that values building strong, meaningful relationships with clients.
- Work with a supportive team that’s dedicated to your success.
- Develop your sales and customer service skills in a positive, growth-oriented environment.
- Enjoy the flexibility and convenience of working from home.

*** How to Apply ***
Please visit the link below to submit your application:

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We’re looking for friendly, motivated individuals who are ready to grow with us. If you’re passionate about helping people and excited about combining sales and customer service, we can’t wait to hear from you!
*** Note: Only complete applications will be considered. We kindly ask that you do not send messages through OnlineJobs.ph. We appreciate your interest and will carefully review all applications.