Virtual Assistant

Responsibilities
As our Virtual Assistant, you will play an integral role in ensuring smooth day-to-day operations. Your primary responsibilities will include:
Inbound and Outbound Calls: Answer inbound customer calls and make outbound calls as necessary.
Customer Account Management: Create and update customer accounts with accuracy.
Customer Support: Address general questions about roof cleaning and gutter cleaning services.
Call Transfers: Redirect calls to the appropriate tea ---------- mbers when needed.
Payment Collection: Process and collect customer payments securely and efficiently.
Administrative Support: Work proficiently with Google applications, including Google Drive, Sheets, and Gmail.
What We Offer
Full-Time, Permanent Role: Stability and long-term growth within the company.
Bi-Weekly Pay: Consistent and reliable compensation.
Holidays Off: Select U.S. holidays off to spend with your family and loved ones.
Supportive Environment: Ongoing training and support to help you excel in your role.
Requirements
Strong verbal and written communication skills.
Previous customer service or administrative experience preferred.
Proficiency with Google applications (Google Drive, Sheets, Gmail, etc.).
Ability to multitask and stay organized in a fast-paced environment.
Reliable internet connection and a quiet workspace.