Job Posting: Virtual Assistant – Commercial Insurance Customer Service

Position: Virtual Assistant (VA)
Type: Part ---------- -Time (Flexible)
Location: Remote
About Us:
Stockton Hill Insurance is a growing agency providing top-notch property and casualty insurance services across 16 states. We are dedicated to exceptional customer service and innovative solutions for our commercial and personal insurance clients.
Role Overview:
We are seeking a reliable and detail-oriented Virtual Assistant to provide basic commercial insurance customer service. The ideal candidate will support our team by handling administrative tasks and assisting clients with their inquiries, ensuring a seamless customer experience.
Key Responsibilities:
• Respond to basic customer inquiries via email or phone.
• Process certificates of insurance and other standard documentation requests.
• Maintain and update client records in EZLynx.
• Assist with renewal processing and follow-ups.
• Provide support for claims reporting and status tracking.
• Perform general administrative duties as assigned.
Qualifications:
• Prior experience in insurance customer service or administrative roles preferred.
• Familiarity with commercial insurance is a plus.
• Proficient in Microsoft Office and CRM systems (experience with EZLynx is a bonus).
• Strong organizational and communication skills.
• Self-motivated and able to work independently in a remote setting.
• Attention to detail and commitment to accuracy.
What We Offer:
• Competitive hourly rate based on experience.
• Flexible work schedule.
• Opportunities for professional growth in a supportive environment.
How to Apply:
If you’re passionate about customer service and eager to grow with a dynamic insurance agency, we’d love to hear from you! Please follow the link below to apply: ---------- Also please email your resume to ---------- with the subject line "VA Application – Commercial Insurance CSR."