Customer Service Agent

JOB OVERVIEW
We are looking to hire a customer service agent for a UK based company to look after a wide range of services and products.

Job Requirements:
Good communication skills-Must be able to speak pitch perfect English and have intermediate to advanced writing skills.
Online jobs English test results must be included in application.
Additional languages would be desirable
Have stable internet connection (This will be tested) with backup internet provider
Have a disturbance free environment
Have an interest in helping people
Like working as part of a team
Be receptive to feedback provided
Polite, tactful, loyal & reliable
Can handle customers in a calm manner
Have good IT skills-Literate in MS Office and be able to use internet based portals fluently
Ticketing experience, Freshdesk or Zendesk preferred
MUST work over weekends (Saturday AND Sunday)
Noise cancelling headset
Candidate must have childcare for children aged under 5
Must have had experience dealing with complaints
Must have experience conversing with customers over the phone

Things we offer:
Up to PHP 250 per hour for the right candidate.
40 hours over 5 days per week on a shift work basis.
13th month pay
Work from home and avoid traffic and have more time with your family

Please send your resume if you would love to work with an awesome team!