Operations Support Specialist – Data & Document Management

Are you ready to be part of a rapidly growing, fast-paced team that values your skills and dedication? At Peninsula Insurance Services, we’re rewriting the rules of what it means to work in the insurance industry. As we blaze a trail of unprecedented growth, we’re seeking a detail-oriented and driven Operations Support Specialist to join our incredible team.

This is your chance to be the backbone of our agency operations, using your data management expertise to empower our agents to focus on providing exceptional service to clients. No direct client interaction—just you, your skills, and a dynamic team striving to make a difference. If you’re passionate about precision, thrive in a collaborative environment, and want to make an impact, we want you!

What You’ll Do:
- Process and send proof of prior insurance documents to carriers.
- Handle client communications for proof of insurance via email and text.
- Prepare electronic signature documents for new and renewing policies.
- Submit and track roadside assistance receipts with carriers.
- Update and manage mortgage/lienholder information, sending updates as needed.
- Generate accurate insurance quotes for new and renewal business.
- Input and maintain client information in our CRM system.
- Track and manage documentation for all new and renewal business, ensuring records are updated.
- Oversee carrier service lists and handle related communications with insurers.

What We’re Looking For:
- Proven experience in data entry, record management, or related roles.
- A reliable laptop or PC with dual monitors and a stable internet connection.
- Fluent English communication skills (written and verbal).
- Ability to work exclusively for our agency full-time, Monday–Friday, during US Eastern Time hours (8:30 AM–5:30 PM).
- Detail-oriented mindset with strong organizational skills.
- Tech-savvy with the ability to quickly learn new software and systems.

Why Join Us?
- Fast-Paced Fun: We’re not your grandpa’s sleepy insurance agency. Our team thrives on energy, collaboration, and results.
- People First: We only hire great people who care about others and are passionate about making a difference.
- Growth-Oriented: If you’re coachable, driven, and accountable, we’ll train you to succeed in this role and beyond.
- Supportive Environment: Our Virtual Assistants are integral tea ---------- mbers, not just an afterthought. You’ll feel valued and appreciated every day.
- Competitive Compensation: Earn $150–$180 per week, paid every Friday, with rates based on your experience and skill level.
- Additional Perks: Paid time off, on-the-job training, and opportunities for personal and professional growth.

What We Expect From You:
- A positive attitude and willingness to learn every single day.
- A rock-solid work ethic and dedication to showing up ready to contribute.
- A drive to grow your skills and excel in your role.

At Peninsula Insurance Services, we believe that teaching someone about insurance is easy—but teaching someone to care is impossible. That’s why we only hire individuals who are passionate about people, process-driven, and ready to help us revolutionize the industry.

If this sounds like the environment you’ve been searching for, we’d love to meet you!

Apply now and take the first step toward joining a team that values YOU.