Operations Administrator

Job Summary:
We are seeking a detail-oriented and organized Virtual Assistant to support the administrative operations of our cleaning services business. The ideal candidate will ensure smooth day-to-day operations, coordinate schedules, manage client communication, and handle essential documentation.

Key Responsibilities:
Scheduling and Coordination:
Manage cleaning schedules, ensuring optimal coverage.
Coordinate scheduled jobs, last-minute changes, or special requests.
Notify clients and staff of updates or cancellations.

Client Communication:
Respond to client inquiries via email, phone, or chat in a timely and professional manner.
Handle customer complaints and resolve issues promptly.
Collect and record client feedback.

Administrative Tasks:
Create documentation per trained procedures.
Update system with necessary information per company policies.
Maintain records of contracts, insurance, and compliance documents.

Team Support:
Act as a point of contact for cleaning teams and Office staff.
Assist with training coordination and materials.

How to Apply:
Please send your updated resume to ---------- with A short video or audio message (1–2 mins) introducing yourself and answering:
• What similar roles or tasks have you done in the past?
• What tools or platforms have you used to manage schedules, documents, or client communications?
• Why do you think you are a good fit for this role?
• What is your preferred work schedule?
• What is your expected salary?


Email subject: “VA Operations Administrator – [Your Name]”

We're excited to find someone who enjoys simplifying chaos with automation. If you’re detail-oriented and love building systems, we’d love to meet you.

Apply now – interviews are starting soon!"