Customer Service Rep / Appointment Setter

We're an Amazon FBA coaching business that's looking for somebody to:

- respond to inbound queries from new and existing customers
- send outbound messages to people that have opted in to our webinars in order to book them in for appointments
- book appointments for our closing team to handle via the CRM
- cancel / reschedule appointments where applicable
- other ad hoc tasks related to customer services / appointment setting

The CRM we use is HighLevel. Please include the word HONESTFBA in the subject title to show you have read this description properly.

Requirements: excellent level of English, customer service / appointment setting experience is preferred. We are a UK based business so would like the you to work UK friendly hours e.g. 11am to 9pm GMT. Hours and days etc can be agreed once we find the right person but you'll definitely need to work UK hours.