Virtual Medical Receptionist / Virtual Assistant / Admin / Administrative Support

Evoke Acupuncture is a top-rated clinic specializing in women’s health, fertility, and pain management.

Our team consists of a small group of hardworking women. We are compassionate, supportive, and thrive on collaboration. We are looking for an equally dedicated virtual tea ---------- mber to handle many of the daily administrative tasks in our serene office.

Our ideal candidate is comfortable interacting with clients over the phone and email. We need someone who is organized, meticulous, and detail oriented. If you want to be a part of a small team with a critical role in keeping an office running smoothly so hundreds of patients can benefit, this job is for you!

Previous experience is ideal, but not required. We will happily train the right person for our team!

Personal Qualities

Friendly and warm. We want patients and staff to love you.
Open attitude. Able to flexibly respond to the needs of the job.
Dependable and reliable. As a small team, every role is critical. We want to be able to count on you.
Able to prioritize and multitask well. There will be times when multiple tasks need to be completed and prioritizing which to complete first and calmly moving forward is important.
Organized. You can keep track of all that is happening in the clinic.
Tech savvy. Able to fluently navigate a mostly paperless office environment.
Strong problem-solving skills. You are capable of addressing and resolving issues proactively rather than awaiting instructions from management.

Responsibilities

Answer phone calls and emails
Schedule appointments
Process payments
Insurance Verification, Insurance Billing
Follow up on accounts receivable and outstanding claims
Order supplies, maintain inventory
Assist the owner in various business management tasks and occasionally personal tasks

This is a Full-Time, Salaried Position, Monday - Friday, 40 Hours Per Week

We hope to find someone who will grow with the business and stay in this role long term. If you think that could be you, please apply!