Customer Service & Sales Specialist (Part-Time)

Cybesion was founded to revolutionize the cybersecurity landscape and inspire the next generation of leaders in the field. Our platform provides individuals and businesses with the tools, knowledge, and mentorship needed to navigate the complex digital world confidently. Through expert coaching, hands-on training, and cutting-edge cybersecurity solutions, we empower our clients to protect their digital assets while fostering innovation and resilience.

Cybesion Academy, our specialized educational branch, is dedicated to helping aspiring IT professionals and career changers transition into cybersecurity. Our flagship program, Secure Your Path: Transitioning to a Cybersecurity Career, equips students with practical skills, certifications, and career guidance to excel in the public and private sectors. With a mission to create leaders in the cybersecurity industry, Cybesion Academy offers an engaging and results-driven approach to education.

Your Impact. Join us in redefining what it means to secure the digital future—one individual, one business, and one innovative solution at a time!

The Customer Service & Sales Specialist will serve as the first point of contact for leads and customers. This role focuses on nurturing client relationships, resolving issues, and driving sales through effective communication and support.

Responsibilities:
Handle inbound and outbound sales calls to close deals and set appointments.
Provide live chat and phone support for customer inquiries, order placements, complaints, and refund requests.
Build rapport with leads, addressing their needs and ensuring a seamless sales experience.
Assist in building out the customer service department by providing valuable input and feedback.
Manage customer data using CRM tools.

Requirements:
*Proven sales experience, including inbound/outbound sales and appointment setting.
*Marketing knowledge and proficiency in tools such as CRM, Meta Ads, and Kajabi.
*Ability to work well under pressure and meet sales targets.
*Clear, professional English communication skills (verbal and written).
*A trustworthy, dependable, and proactive personality.

Hours:
2 hours per day, Monday through Friday, with potential for increased hours as the business grows.

Not Suitable For:
Individuals unable to meet sales expectations.
Those who cannot work in a fast-paced, results-driven environment.

Some Training will be provided but must already have STRONG Project management skills

To be considered: a voice recording is required only those who submit below will be considered.

Copy and paste link below into your browser if you are interested in to position to answer our interview questions and upload
your recording:

\\Click here if you are interested in to position to answer our interview questions and upload your recording:
Only those who submit below will be considered.//

----------