Therapy Scheduling Coordinator - Home Health

Sterling Staffing Solutions is seeking a Scheduler to assist with the employee staffing process in a healthcare setting, as well as ensure excellent service to our clients by proactively coordinating scheduling needs for home health and hospice staffing clients, establishing and maintaining an environment of accountability, and coaching clinicians.

The ideal Scheduling Coordinator candidate must have the ability to triage priorities and communicate effectively to clients and caregivers frequently. An infectious personality and the ability to persuade our employees to take assignments as needed. Position calls for excellent verbal and written skills. Come work for us and see how Sterling Staffing Solutions employees uphold A Higher Standard.

Scheduling Coordinator Responsibilities:
• Helps recruit and schedule reliable and compassionate therapists.
• Coordinates rescheduling and promptly addresses shift vacancies to ensure effective scheduling and minimize unbilled overtime.
• Effectively manages customer care procedures and serves as point of contact for client/caregiver relations.
• Ensures caregiver compliance with time and availability software.
• Assists with the intake of new clients and effectively communicates Sterling Staffing Solutions differentiators.
• Manages all required documentation and ongoing note-keeping of employee & client activities.
• Performs additional duties and administrative functions as directed by management.

Scheduling Coordinator Requirements:
• 2+ years of Staffing, recruiting, and sales experience within the health care industry highly preferred.
• 3+ years home health experience preferred.
• Proficiency with Microsoft office applications, including Word, Excel, and Outlook.
• Strong oratory and written communication skills.
• Ability to provide superior customer service, problem-solve, and tactfully handle difficult situations.
• Critical thinking skills and the ability to work autonomously at times to produce an optimum solution.
• Positive “can do” attitude.