Amazon Catalog Expert

We are seeking a highly skilled with 5+ years of experience and detail-oriented Amazon Seller Central Technical Operator to join our team. The ideal candidate will have extensive experience navigating the complexities of Amazon's Seller Central and demonstrate expertise in resolving technical and operational issues. This role requires relentless problem-solving skills, clear communication, and the ability to work efficiently within PST business hours.

Key Responsibilities:

Pricing Issue Resolution: Monitor and resolve pricing discrepancies, ensuring compliance with Amazon's pricing policies and maintaining competitive market positioning.

Listing Adjustments: Manage and optimize product listings, ensuring accuracy and adherence to Amazon's guidelines.
Flat File Updates: Create, upload, and troubleshoot flat files to update inventory, pricing, and product information across catalog listings.

Amazon Communication: Proactively and persistently communicate with Amazon Seller Support to resolve issues such as suppressed listings, policy warnings, and other account-level concerns.
Process Improvement: Identify recurring issues and develop standard operating procedures (SOPs) to streamline workflows and improve efficiency.

Data Accuracy: Audit listings and ensure all product data is accurate, up-to-date, and optimized for visibility and sales.
Qualifications:

Amazon Experience: Proven track record of managing Seller Central accounts with in-depth knowledge of its tools and functionalities.

Technical Proficiency: Expertise in handling flat files, troubleshooting listing errors, and managing pricing and inventory adjustments.

Problem-Solving Skills: Strong analytical mindset with the ability to diagnose and resolve complex issues.

Communication Skills: Clear, professional, and consistent communication with both internal teams and Amazon Seller Support.
Availability: Must be available to work during PST business hours to align with team operations and Amazon's responsiveness timelines.

What We’re Looking For:
Self-Starter: Someone who takes initiative, anticipates challenges, and acts decisively.
Detail-Oriented: Precision and accuracy in managing listing details and resolving technical issues.
Customer-Centric: A commitment to delivering exceptional results that enhance customer satisfaction and brand integrity.