Sales Admin: Appointment Setting, Customer Support, and Virtual Event Planning Management

About Grace Unlimited Group:
Grace Unlimited Group is a leader in health and life insurance solutions, committed to helping families and businesses achieve generational wealth through secure health and financial planning. We provide innovative, personalized service to support entrepreneurs and professionals, ensuring their success and peace of mind.

Role Objective:
We are seeking a Sales Admin Assistant to support appointment setting, customer service, and virtual event planning. The ideal candidate will have excellent English communication skills, a strong work ethic, and a dependable nature. They will play a vital role in client engagement, efficient scheduling, and supporting events, while demonstrating trustworthiness, adaptability, and a pleasant tone in all interactions.

Key Responsibilities:

Appointment Setting:
Schedule and confirm client appointments using CRM and calendar systems.
Proactively manage follow-ups for no-shows, cancellations, and rescheduling.
Collaborate with tea ---------- mbers to coordinate schedules efficiently.

Customer Support:
Respond to client inquiries via email, phone, and chat, articulating information clearly and professionally in English.
Provide accurate and timely assistance for questions about products and services.
Maintain client records in the CRM system with precision and attention to detail.

Event Planning & Management:
Assist in planning and coordinating virtual webinars, workshops, and client events.
Manage event logistics such as scheduling, material preparation, and vendor coordination.
Oversee invitations, RSVPs, and attendee follow-ups to ensure smooth execution.

Design and Marketing Support (Canva):
Create visually appealing designs for flyers, social media graphics, and presentations using Canva.
Ensure designs align with company branding and messaging guidelines.
Collaborate with the marketing team to promote events and initiatives.

Administrative Support:
Prepare and distribute materials for clients and tea ---------- mbers.
Organize and maintain schedules to support team efficiency.
Perform other administrative duties as assigned.

Qualifications
Availability to work during U.S. business hours.
English Proficiency: Must speak clear and articulate English with excellent written communication skills.
Dependability: Must be trustworthy, reliable, and able to work independently.

Technical Requirements:
Fast and stable internet connection (minimum 20 Mbps).
Reliable computer and headset with up-to-date software and tools; (including antivirus software)

Skills and Experience:
Prior experience in customer service, appointment setting, or event planning is preferred.
Proficiency in Canva for creating marketing materials.
Familiarity with CRM tools and virtual meeting platforms is a plus.

Personality Traits:
Pleasant and professional tone in communication.
Able to take direction well and adapt to feedback.
Strong organizational and multitasking skills.

What We Offer
Competitive pay based on experience.
Flexible remote work environment.
Training and professional development opportunities.
The chance to contribute to a company making a meaningful impact.

How to Apply
If you meet the qualifications and are excited to join our mission-driven team, please complete the form below and submit your responses to each question.

LINK TO FORM: ---------- (updated link)

ONLY complete applications will be considered for the opportunity.

Grace Unlimited Group values diversity and welcomes applicants from all backgrounds.