Virtual Assistant For Cleaning Company

We are a professional and customer-focused cleaning company seeking a Virtual Assistant to be the friendly and organized first point of contact for our clients. This role requires a warm and professional personality to ensure customers feel welcomed and valued from the moment they reach out to us.

Key Responsibilities:
As a Virtual Assistant, you will handle incoming phone calls using a provided script, answer customer inquiries, complete a short questionnaire, and efficiently schedule appointments. You’ll also follow up on email quote requests and lead generation submissions to ensure no opportunity is missed.

In addition to these tasks, you will provide a daily report via text summarizing the number of calls handled and appointments scheduled. Your role will also include performing data entry and assisting with various business-related tasks as needed to support smooth operations.

What We’re Looking For:
The ideal candidate is fluent in English with excellent verbal and written communication skills. You should be tech-savvy and comfortable using Google Voice, Gmail, WhatsApp, and other communication tools. A friendly and enthusiastic demeanor is essential to create a positive first impression for our customers. Strong organizational skills and attention to detail are also critical for success in this role.

Hours and Availability:
This position requires availability 9:00 AM to 6:00 PM PST. While most tasks are expected to fall within these hours, occasional flexibility may be needed for specific assignments.

If you are reliable, personable, and eager to contribute to a growing, customer-centric business, we’d love to hear from you. Submit your application today and take the first step in joining our team!