Costumer Service Employee

Dear reader,

PLEASE APPLY ONLY WHEN YOU HAVE EXPERIENCE WITH:

- Working as a costumer service employee from home.
- Working with a ticket system
- Have experience in costumer service for at least 2 years+

With our E-Commerce brand we're focussing on hitting 7 figures /months this Quarter 4. Therefore we are looking for a highly developed Costumer Service Employee with experience in handling order concerns / issues and other things, this is for a long term application. We are looking for someone who can help us solving costumer complaints and questions, solve it for us and think with us.

Please note: You must understand the whole process and must be highly developed in communication. Therefore, please apply with the word "Brand" BEFORE you introduce yourself. Read on to find out what tasks we expect you to perform, as well as the experience we feel is necessary for this job.

Please answer the following questions, if you are interested:
1) Do you have experience in handling order issues?
1.1) Do you have experience in working with Shopify?
2) Please explain a situation where you helped a costumer in a complicated situation?
3) Have you worked with a ticket system before?
4) Experience using Slack & DeepL translation tools?
5) Can you work strictly, following clear SOPs without making mistakes when using excel sheets? Give a situation where you worked strictly at another job.
6) How many years of experience do you have working as a costumer service employee?
7) Are you available for 2-4 hours a day, 6 days a week?
8) Can you communicate with tea ---------- mbers who participate in the same process?
9) Do you have ambitions to evolve to eventually become a Costumer Service Manager? (not a must)

* CAREER OPPORTUNITIES IN THE TEAM
* WORKING WITH A-PLAYERS ALL AROUND THE WORLD
* VIDEO TRAINING IS PROVIDED (clear SOP)
* PERFECT PLACE TO MAXIMISE YOUR SKILLS

This work will start from $3 an hour, within our team you can increase in salary based on the quality of the work you deliver to us. We pay out every 1st and 15th of the month. If you think you are the right person for this job and you are able to contribute to our company + grow within it, please respond to this post.

Please send some portfolio or previous work so that we can see any form of experience.

Best regards,

Ryan & Brandon