Virtual Executive Assistant – Client-Focused All-Rounder

About YJBN Media:
YJBN Media is an innovative digital marketing agency based in Switzerland, dedicated to delivering outstanding results for our clients. We prioritize creativity, flexibility, and efficiency and are committed to fostering a collaborative workplace that encourages growth, embraces change, and supports career development.

Job Overview:
We are seeking a versatile Virtual Executive Assistant who can support our executive team, manage client relationships, and ensure seamless communication and project coordination. The ideal candidate is highly organized, client-focused, and proactive, able to manage multiple tasks efficiently. This role is essential in helping our team stay on top of administrative, operational, and client-related tasks.

Key Responsibilities:
Executive Support:

Manage and prioritize the executive team’s schedule, coordinate meetings, and arrange travel logistics.
Prepare presentations, reports, and other documentation for executive meetings.
Ensure that the executive team is briefed on upcoming appointments and deadlines.
Client Support & Communication:

Serve as the primary point of contact for clients, responding to inquiries and maintaining a professional relationship.
Manage client communication, handling emails, follow-ups, and requests on behalf of the executive team.
Act as a liaison between clients and the internal team, ensuring that client needs are understood and met.
Project Coordination:

Assist in the planning, organization, and tracking of project timelines and deliverables.
Coordinate with project teams to ensure alignment on objectives and deadlines.
Maintain clear communication with tea ---------- mbers and executives regarding project progress.
Social Media & Content Management:

Help schedule and post content on social media platforms.
Support content strategy by organizing materials and creating simple graphic elements as needed.
Collaborate on content planning and keep the team updated on content schedules.
Research & Data Analysis:

Conduct industry research, including market and competitor analysis.
Provide data-driven insights and recommendations to support strategic decisions.
Summarize findings in reports and present relevant data to the executive team.
General Administrative Support:

Organize and manage company documents and databases.
Create reports, presentations, and internal documents as needed.
Maintain data accuracy and ensure all documents are up-to-date.
Marketing Assistance:

Support email marketing campaigns, content management, and coordination of promotional activities.
Assist with minor graphic design adjustments and coordinate marketing materials.

Qualifications:

Experience: Minimum of 2 years in a virtual assistant or executive support role, with a focus on client service and/or executive assistance.

Communication Skills: Excellent written and verbal communication skills in English; German or French proficiency is a plus.

Technical Skills: Proficiency in tools such as Asana, Trello, Google Workspace, Canva, Slack, and social media platforms; experience with CRM or marketing automation tools is an asset.

Organizational Abilities: Strong multitasking and time-management skills; able to prioritize tasks effectively.

Client-Focused Mindset: Professional and empathetic approach to client relationships, with a proactive attitude to anticipate client and executive needs.

Problem-Solving Skills: Ability to work independently, solve problems creatively, and bring a “can-do” attitude to new challenges.

Benefits:
Flexible Schedule: Work remotely with flexible hours that support your work-life balance.
Professional Development: Access to ongoing learning and development opportunities within an innovative, forward-thinking company.
Inclusive Culture: Be part of a supportive team that values diversity and encourages personal growth.
Long-Term Opportunity: We’re looking for a dedicated tea ---------- mber interested in a long-term role within our dynamic agency.