Customer Service & E-Commerce Assistant

As we head into our busy period of the year, we are looking for someone full time for seasonal work support. The role will be leading and managing our customer service primarily, while also support the e-commerce and marketing team. The role has the ability to evolve.

Responsibilities:
- Managing our customer service tickets and dealing with issues (ZenDesk & Shopify)
- Replying to social media comments (Facebook, Twitter, Instagram)
- Replying to Reviews (Trust Pilot)
- Updating Products & information (Shopify & eBay)
- Creating Content for Social Media & Ads (Canva)
- Organising files and uploading (Google Drive / Suite)
- Doing analysis and Resarch (Google / Google Suite)
- Supporting founder directly with admin tasks, research and work load.

This role will primely be UK hours around 7.30 am - 3.30 pm (GMT). 2.30 pm - 10.30 pm in Philippines. This is a full time job from now until end of December. With the potential to expand beyond to full time employment.

Core Stand4 Values

- Positive Disruption
- Authentically Human
- We Build Connections
- Nimble on our Feet
- Win Together
- Act Purposely. On Purpose
- Beautifully Simple
- Love what we do

The team are based in Manchester (UK) and New York (USA), as well as across Canada and Philippines already. We are a small, but ambitious team. We have the mission of making the world a better place through socks. We are looking for VA who is hard working, good attention to detail, initiative who can become part of our core team and learn and grow with us. SockOn!

Steps to apply:
- Please reply with the subject line "Sock-On"
- A an up to date CV of experience.
- 1-2 sentences about you and your interests.
- 1-2 sentences about why you want to work with Stand4 Socks.
- DO NOT contact directly or any other format than here. You will be rejected straight away and blocked

Please not if these steps are ignored your application will be rejected.