Email Infrastructure Specialist

Job Overview:
We are seeking an experienced Email Infrastructure Specialist to manage and maintain our email infrastructure systems. The ideal candidate will be responsible for ensuring the security, reliability, and scalability of our email infrastructure. You will design, implement, and support the architecture behind our email systems, working closely with our Operations Team to optimize performance and ensure seamless communication across the organization.

Key Responsibilities:

Email System Management:
- Design, implement, and maintain scalable, reliable email systems and related infrastructure.
- Manage enterprise email servers, gateways, and related infrastructure.
- Ensure system availability, performance, and security of email services.
- Monitor and troubleshoot email systems to resolve issues quickly and efficiently.


Email Security:
- Implement security protocols for email infrastructure, including anti-spam, anti-phishing, and encryption technologies (SPF, DKIM, DMARC, etc.).
- Collaborate with the security team to protect the email system from threats like spoofing, phishing, and malware.
- Manage email authentication and secure access controls.

Compliance and Policies:
- Ensure compliance with email-related regulations and policies (e.g., GDPR, CAN-SPAM).
- Establish and enforce best practices for email security, storage, and retention.

Performance Optimization:
- Continuously analyze and optimize email delivery performance.
- Handle large-scale email routing, load balancing, and redundancy to ensure high availability.

Collaboration and Support:
- Work with cross-functional teams to support internal email communication needs.
- Provide technical support and guidance to end-users and IT support teams.
- Collaborate with vendors and third-party providers to maintain and upgrade email systems.

Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3-5 years of experience managing enterprise email infrastructure.
- Strong knowledge of email protocols (SMTP, IMAP, POP3) and systems (Microsoft Exchange, Google Workspace, etc.).
- Experience with email authentication protocols (SPF, DKIM, DMARC).
- Familiarity with email security technologies (anti-spam, anti-virus, encryption).
- Knowledge of cloud-based email solutions and hybrid environments.
- Solid understanding of networking fundamentals and firewall rules related to email traffic.
- Experience in monitoring and performance optimization of email systems.
- Strong troubleshooting and analytical skills.

Preferred Skills:
- Experience with cloud platforms (AWS, Azure) and email security gateways.
- Familiarity with email archiving and disaster recovery solutions.
- Understanding of scripting and automation for email management.

Key Competencies:
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and collaboration skills.
- Proactive attitude with a focus on improving efficiency and reliability.

Benefits:
- Competitive salary and performance-based bonuses.
- Professional development opportunities.