Virtual Assistant – Administrative & Marketing Support

Location: remote

Work Hours: ~8 hours per week ( flexible)

About Us:
At Physio Inq Baldivis, we help people move better, recover faster, and improve their quality of life through personalized physiotherapy and healthcare services. From sports rehab and dry needling to workers compensation and NDIS support, our holistic approach focuses on freedom of movement and long-term results.
Learn more about us here: ----------

Role Overview:
The Virtual Assistant will play a key role in streamlining daily operations, supporting the clinic’s transition to independence, and helping grow our online presence. This role requires someone with strong communication skills, solid technical know-how, and the ability to manage multiple tasks efficiently with minimal supervision.

Key Responsibilities:
1. Administrative Support
Handle and organize incoming emails; draft and send responses as needed
Maintain accurate records and update clinic systems (Cliniko, CliniqApps, Excel, Word)
Support the transition process from franchise to independent operations
Provide basic HR-related assistance (onboarding support, document management, compliance reminders)

2. Marketing & Social Media Support
Manage, schedule, and grow content across Instagram, Facebook, TikTok, and LinkedIn
Create graphics and promotional materials in Canva
Assist with developing and executing digital marketing campaigns
Monitor and report on social media performance and engagement

3. Advertising & Growth
Support campaigns on Google Ads and YouTube Ads
Assist with keyword research, ad optimization, and reporting
Provide insights to help attract new patients and improve brand visibility

Required Skills & Qualifications:
1. Strong English (written and verbal) communication skills
2. Proficiency with Cliniko, Xero, CliniqApps, Excel, Word, and Canva
3. Solid organizational skills and attention to detail
4. Ability to work independently and manage time effectively
5. Experience managing social media platforms (Instagram, Facebook, TikTok, LinkedIn)
6. Familiarity with Google Ads and YouTube Ads marketing


Preferred / Bonus Skills:
1.Graphic design experience (beyond Canva basics)
2.HR knowledge (basic HR admin support)
3.Previous experience supporting a healthcare clinic or professional services business

What We Offer:
-Flexible, part-time remote role (approx. 8 hours per week)
-Collaborative and supportive working environment
-Competitive hourly rate based on experience (to be discussed during initial interview)

This Must Supplied To Be Considered:
1. Resume
2. Introduction Video 1 -2 Min
To be considered you must provide a face to camera video with a minimum length of 1 minute. If you already have an intro video you can just send what you already have.
If you’re not sure what to include in the video here are some suggestions ( Below is just a guide):

-Introduce yourself and a little about who you are
-Why you think you would be a good fit for the position
-What type of experience you have that would be relevant
-Any relevant employment history
-Any outstanding results that you have achieved in the past for your employers