Customer Advocate

DESCRIPTION:

We are looking for a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have a background in handling customer inquiries with efficiency and care, preferably with knowledge of fountains or pump operations.

KEY RESPONSIBILITIES:

- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate product information, troubleshooting, and support for fountain-related issues.
- Document customer interactions and escalate cases when necessary.
- Collaborate with internal teams to ensure customer satisfaction and quick resolution of issues.

REQUIREMENTS:

- NON-NEGOTIABLE: At least 6 months of experience in a call center or customer service environment.
- Strong communication and problem-solving skills.
- Ability to manage multiple customer requests while maintaining a positive attitude.
- Basic knowledge or background in fountains or pump operations is preferred but not required—an advantage for candidates with relevant experience.

FOR INTERESTED APPLICANTS PLEASE SEND YOUR RESUME DIRECTLY TO ----------