Sales Admin

We are a driven group of people that believe we can have a significant impact on the small business finance industry. LLama Loan was founded on the premise that honest finance partners can help small businesses get through challenging times and resolve their cash flow problems. Our risk infrastructure is iterated constantly, and we are quick enough to make decisions. Our company benefits from market turbulence. We think outside the box.

As a Sales Admin, you'll play a crucial role in supporting our senior team, working closely with the Client Success Manager to deliver exceptional service and assistance to our clients. In this position, you will be responsible for managing communication, organizing client interactions, and ensuring the smooth execution of our funding processes. If you're detail-oriented, proactive, and thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities:

Assist the Client Success Manager in managing client relationships, including handling inquiries, resolving issues, and providing guidance on our products/services.
Coordinate communication with clients through multiple channels, including phone calls, texting, and emails, ensuring timely responses and efficient resolution of inquiries.
Support the Client Success Manager in compiling and processing deal packages, including gathering necessary documentation and information from clients.
Collaborate with internal teams to facilitate the funding process, ensuring smooth and timely execution of transactions.
Maintain accurate records of client interactions, updates, and transactions using CRM systems.
Assist in organizing and scheduling appointments, meetings, and follow-up tasks for the Client Success Manager.

Requirements:

Previous experience in customer service or an administrative support role preferred.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
Ability to work collaboratively in a team environment and adapt to changing priorities.
A proactive attitude, attention to detail, and a commitment to delivering high-quality service to clients.

For interested applicants, please send an accessible link to your latest resume.