Administrative Assistant

Job Overview:
We are seeking a detail-oriented and organized Administrative Assistant to support our business operations. The ideal candidate will have a strong background in handling administrative tasks, including managing contracts, invoicing, and customer service. This role is perfect for someone who excels in multitasking, thrives in a dynamic environment, and is passionate about providing excellent support to our clients.

Key Responsibilities:

- Manage Contracts: Draft, send, and track client contracts using our CRM system, ensuring timely follow-up for signatures.
- Invoicing: Prepare and send invoices to clients, follow up on payments, and maintain accurate financial records.
- Customer Service: Respond to client inquiries via email or whatsapp, providing information about our services and assisting with scheduling.
- Administrative Support: Assist with data entry, client record maintenance, and general office tasks.
- Calendar Management: Coordinate and manage bookings, appointments, and client sessions, ensuring smooth scheduling.
- Documentation: Maintain and organize digital files, ensuring that all client information is up-to-date and accessible.

Qualifications:
- Proven experience in administrative roles, ideally within a service-based business.
- Proficiency with CRM systems (experience with Dubsado or similar platforms is a plus).
- Strong communication skills and a customer-focused mindset.
- Excellent organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office Suite and/or Google Workspace.