Lead follow up and Administrative VA

Position Overview:

We are seeking a proactive and highly organized Virtual Assistant (VA) to join our team, focusing on lead follow-up and administrative coordination. The ideal candidate will handle inbound and outbound communication with leads, schedule appointments, and coordinate the team’s call calendar. This role is perfect for someone who excels at communication, follow-through, and detailed organization.
Key Responsibilities:

Lead Follow-Up:
Proactively manage and follow up with leads through email, phone, and other digital communication platforms.
Nurture relationships with leads, providing timely responses and ensuring that all inquiries are addressed efficiently.
Keep accurate and detailed records of lead interactions and status updates using our CRM system.

Appointment Scheduling:
Coordinate and manage the call schedule for sales, discovery, or consultation calls between leads and tea ---------- mbers.
Set up appointments, confirm times with leads, and send calendar invitations with relevant details.
Reschedule or cancel appointments as needed, ensuring smooth communication between all parties involved.

Administrative Support:
Handle general administrative tasks, such as responding to emails, creating follow-up reminders, and maintaining databases.
Prepare and organize reports on lead follow-up status, key metrics, and appointments.
Assist with other administrative duties, as required by the team.

Key Qualifications:

Proven experience as a Virtual Assistant or similar administrative role.
Experience in lead follow-up, appointment setting, or sales support is highly preferred.
Strong verbal and written communication skills.
Highly organized with the ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM tools, scheduling software (e.g., Google Calendar, Calendly), and project management tools.
Self-motivated with a high level of professionalism and reliability.
Ability to work independently and remotely with minimal supervision.