Ecommerce Product Listing and Customer Service

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TYPE OF WORK

Full Time

WAGE / SALARY

$700 to $1200 per month

HOURS PER WEEK

40

DATE UPDATED

Oct 7, 2024

JOB OVERVIEW

We're an online retailer based in the Los Angeles, CA.

We're looking for help with updating a large product catalog from hundreds of suppliers. You will need to contact suppliers, get updates of product content and pricing, transform them in Excel or Google Sheets to our format, and upload into our catalog management system. We work with a custom product catalog and ecommerce system, but experience with Amazon, ebay, or Shopify will be helpful.

We'd also like your help with customer service, including answering product questions, helping with customer orders, returns, and working with supliers by phone and email.

You should be able to:
* Speak and write in fluent English
* Use web-based order management and accounting system
* Answer customer emails, phone calls, and chat messages
* Enter invoices and orders
* Contact suppliers for help with customer orders and product catalog information
* Create and manipulate Excel spreadsheets for updating online catalogs
* Work during US business hours

If interested, please send:
1. Resume
2. Video of yourself telling us your biggest strength for this job

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