Account Manager

About The Gaygency:
The Gaygency is a bold, activist-driven LGBTQ+ marketing agency start-up based in New York City, dedicated to empowering LGBTQIA+ businesses and allies through impactful and authentic campaigns. We are looking for a passionate and experienced Account Manager who thrives on pushing boundaries and working with LGBTQ+ brands to join our growing team.

Responsibilities:
As an Account Manager at The Gaygency, you won’t be confined by traditional roles. You’ll be part strategist, part problem-solver, and fully committed to delivering impactful results. Your key responsibilities include:

Client Relationship Management: Be the go-to person for our clients—fostering strong, trusting partnerships where creativity and bold ideas can flourish.
Campaign Strategy & Execution: Collaborate with our marketing strategist to craft fearless, trailblazing campaigns that reflect our clients' identities and goals.
Performance & Innovation: Monitor campaign success, provide insightful reports, and pivot strategies as needed to exceed KPIs. Use data to inspire new, groundbreaking ideas that set our clients apart.
Budget Oversight & Optimization: Manage client budgets with a focus on efficiency and maximum impact, ensuring every dollar serves a purpose.
Creative Problem Solving: Tackle challenges head-on with creativity and confidence, ensuring every project is delivered with excellence.
Client Growth: Be proactive in identifying new opportunities for our clients to grow, expand, and challenge the status quo.
Inclusivity & Authenticity: Ensure every piece of content is inclusive, authentic, and speaks to the heart of the LGBTQ+ community. Our work isn’t just about representation—it’s about revolution.
Breaking Boundaries: You won’t just track performance; you’ll constantly innovate. Lead the charge in creating campaigns that push limits and spark meaningful conversations.

Qualifications:
We’re looking for someone bold, unafraid to take risks, and ready to disrupt the norm. Here’s what you need to bring to the table:
Experience: 2-3 years of account management experience in a creative or marketing agency, with a focus on working with LGBTQ+ brands or advocacy campaigns.
Client Relationship Mastery: You know how to build and maintain strong, trust-based relationships with clients, ensuring their satisfaction while championing innovative ideas.
Communication Skills: Exceptional communication skills in English—you’re a natural at turning complex ideas into clear, actionable steps for clients.
Tech-Savvy: You’re comfortable with digital marketing tools and CRM systems and know how to leverage them to keep projects moving.
Creative & Detail-Oriented: You see the big picture but never lose sight of the details. You thrive on solving problems with creativity and precision.
LGBTQ+ Advocacy: Deep understanding of LGBTQIA+ issues and values, ideally from within the community itself. Your work will always reflect the authenticity and activism The Gaygency stands for.
Flexibility & Forward-Thinking: You thrive in a fast-paced environment and are always ready to pivot, adapt, and introduce fresh, innovative ideas.
Nice to Have:
Is a member of the LGBTQ+ community or is a staunch ally for all in the LGBTQ+ community,
Digital Marketing Experience: A strong understanding of digital marketing tactics and platforms that can help drive campaigns forward.
Advocacy Work: Experience with LGBTQ+ advocacy or working with non-profits that champion the community.
Experience managing a team: You will have direct reports in this role who will be supporting you towards driving the client’s success.

Perks and Benefits:
Holidays: Enjoy all U.S. and Philippine holidays off, along with 2 weeks off between Christmas and New Year’s.
Vacation: Unlimited vacation and paid sick time because your creativity deserves time to recharge.
Fridays: Start your weekend early—our workday ends at 1 pm every Friday.

Application Requirements:
Cover Letter: We want to know how you’ll break the mold and push boundaries at The Gaygency. Tell us why you're the perfect fit.
Portfolio (Optional): Showcase your boldest projects and most creative solutions, especially ones where you took risks that paid off.

Questions for Applicants:
To help us get to know you better, please answer the following questions in your cover letter:
1. What excites you most about working with LGBTQ+ brands and advocacy-driven campaigns?
2. How do you balance the need for creativity with the need to meet client objectives and business goals?
3. What’s the most rewarding part of working directly with clients, and how do you approach building strong, lasting relationships?

How to Apply:
If you’re ready to push the limits, create campaigns that inspire change, and be part of a dynamic, activist-driven team, we want to hear from you! Apply now to join The Gaygency and be part of the future of LGBTQ+ marketing.
Include the word "Rainbow" in your cover letter.