Supply Chain Manager (Work from Home, International End-to-end Supply Chain Experience required)

Starbond is seeking a highly motivated and experienced Supply Chain Manager to oversee the end-to-end operations of our eCommerce supply chain. This remote position requires a dynamic individual with a strong background in supply chain management, particularly within the eCommerce sector, who is eager to contribute to our fast-growing organization.

Key Responsibilities

- Supply Chain Management: Oversee end-to-end eCommerce supply chain operations, ensuring smooth procurement to customer delivery.
- Outsourced Manufacturing: Manage and coordinate outsourced manufacturing operations, ensuring alignment with company standards, quality, and timelines.
- Cross-Functional Collaboration: Collaborate with internal teams (Purchasing, Marketing and Sales) and external partners (suppliers, freight forwarders) for resource optimization and profitability.
- Performance Measurement: Identify reporting needs and deliver concise, accurate reports. Lead the team in implementing best practices and measuring performance using KPIs.
- Data Reporting: Prepare clear, informative business reports for colleagues and management.
- Warehouse & Logistics Expertise: Act as a subject matter expert, aiding in KPI compliance across warehouse functions.
- Continuous Improvement: Drive process enhancements, accuracy improvements, and supply chain efficiency through the development, maintenance and upkeep of SOPs.
- Quality Assurance: Ensure products meet customer expectations upon leaving the warehouse.
- Technology Oversight: Implement and Manage eCommerce supply chain (MRP, ERP, WMS, KATANA and EDI) tech and fulfilment network.
- Cost-Efficient Distribution: Optimize distribution and freight practices.
- Inventory Management: Monitor and optimize inventory levels.
- Cost Studies: Lead cost reduction studies and seek ongoing improvement opportunities.
- Professional Growth: Stay updated on industry trends and best practices.

Qualifications (Mandatory)
- eCommerce Supply Chain Experience: 4+ years of experience.
- Education: Bachelor's degree in Business or Transportation & Logistics.
- Warehouse Knowledge: Strong understanding of warehouse processes.
- Certification: Certified Six Sigma Black Belt or higher.
- Interpersonal Skills: Excellent collaboration skills with cross-functional teams.
- Project Leadership: Demonstrated project leadership and issue resolution.
- Communication Skills: Strong written, verbal, and presentation abilities.
- Problem-Solving: Quick and sound judgment in issue resolution.
- Adaptability: Ability to excel in a fast-paced environment.
- Organization & Decision-Making: Exceptional organizational and decision-making skills.
- Data Analysis: Proficiency in data analysis tools, including Google Sheets and MS Excel.
- Results-Driven: Proactive approach, driven by results, and willing to take ownership of challenges.


Additional Requirements
- Please include your resume / CV in your response. Without your CV, your application will be filtered out.

Job Details
Job Type: Full-time
Expected hours: 40 per week
Schedule: 8 hour shift, Eager to work in the Pacific Standard Time zone.
Experience: eCommerce Supply Chain Experience: 4+ years of experience.

Application Question(s):

NOT ANSWERING THIS IS A DEAL BREAKER: Describe a time when you had to manage a disruption in the supply chain, from supplier sourcing all the way through to delivery. How did you handle the situation, and what steps did you take to ensure minimal impact on operations and customer satisfaction?

NOT ANSWERING THIS IS A DEAL BREAKER: Can you share your experience working with a US-based company or clients? What were the key challenges you encountered, particularly around time zones, communication styles, or compliance with US regulations?

NOT ANSWERING THIS IS A DEAL BREAKER: Share your experience with managing the transition from one ERP/MRP to another. What challenges did you and your team have to face and How did you overcome them?