Virtual Assistant

The Executive Assistants #1 priority is to ensure that the agent’s time, effort, energies and talents are used as effectively as humanly possible. NO JOB is too big or too small for an Virtual Assistant. The VA will be calling CEO’s of major corporations one minute, plunging the office toilet the next. You will have to “babysit” the CEO/Agents/Broker, be the most organized person in the office, be a drill sergeant, nursemaid, counselor, servant, and friend, and at the same time be the tightest lips in the organization. You will know more about what is going on in the organization at all times, and keeping the utmost in confidentiality. Your loyalty MUST always remain with the CEO.

Duties:

Build, implement, and manage all systems for sellers, buyers, lead generation, client management system, information management, and back-office support
Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
Oversee all contracts through closing in coordination with the other leaders
Create and maintain an operations manual that documents all systems and standards
Coordinate the purchase, installation, and maintenance of all office equipment
Be the first point of contact in handling customer inquiries or complaints.
Answer all office calls including “The Lead Line”
Screen and us a Script to interview potential buyers and react accordingly
Manage TopProducer, eEdge, Wise Agent and other CRM/Information systems including maintaining lead coordination if there is no lead generator.
Submit weekly numbers to leaders
Keep the lead agents informed regarding any problems or issues that need to be handled
Responsible for hiring, training, consulting, and holding accountable all additional administrative team members