Virtual Assistant

About the Role:

As a Virtual Assistant to Lena Zhang, COO of Cohere Commerce, you will play a critical role in supporting day-to-day operations, helping manage and prioritize tasks, preparing reports, conducting sales outreach, and assisting with cold calling efforts. This is an exciting opportunity to work closely with a startup co-founder and help drive business growth by keeping tasks organized and managing time efficiently.

Key Responsibilities:

1. Organize and manage team's daily tasks using task management tools like Notion.
Track progress, prioritize urgent tasks, and follow up to ensure deadlines are met.
Set up and manage calendar appointments, meetings, and events.
Weekly Reporting:

Prepare weekly reports summarizing key accomplishments, pending tasks, and upcoming priorities.
Collect data from relevant tea ---------- mbers and systems to consolidate into a single report for leadership review.
Assist in tracking OKRs (Objectives and Key Results) for Lena and the broader team.
Sales Outreach and Follow-ups:

2. Help draft outreach emails and proposals for potential clients and business partners.
Organize and maintain a pipeline of prospects, ensuring timely follow-ups and proper communication.
Coordinate with Lena to prioritize sales opportunities and ensure all leads are addressed.
Cold Calling:

3. Support Lena in conducting cold calls to potential retail partners or CPG brands, following scripts and sales strategies.
Log interactions and feedback from cold calls in the CRM (Customer Relationship Management) system.
Schedule follow-up calls and assist in overcoming objections during outreach.
Admin and Documentation Support:

4. Assist with managing and organizing important business documents, contracts, and correspondence.
Keep records up to date and ensure easy access for Lena and other tea ---------- mbers.
Assist in creating presentation decks, proposals, and other client-facing materials.
Research & Miscellaneous:

Requirements:

Prior experience in a virtual assistant or administrative support role, preferably in a startup or sales-driven environment.
Strong organizational and multitasking skills with excellent attention to detail.
Experience with task management and CRM tools (e.g., Notion, Hubspot).
Excellent written and verbal communication skills.
Comfort with cold calling, outreach, and basic sales support.
Ability to work independently, take initiative, and manage time effectively.
Familiarity with Google Workspace (Gmail, Docs, Sheets, Slides) and MS Office (Word, Excel, PowerPoint).
Preferred:

Familiarity with B2B SaaS (Software as a Service) or retail industry.
Understanding of task automation tools and efficient processes.
Experience in a remote team environment.
Application Requirements:

To apply for this position, please submit the following:

1. Video Introduction (2-3 Minutes):
Briefly introduce yourself, your background, and experience relevant to this role. Share why you are interested in working with Cohere Commerce and how you can contribute to the company's success.

2. Mock Sales Call Demonstrations:
Easy Scenario: A warm lead ready to move forward, where your job is to close the deal.
Rough Scenario: A hesitant or busy prospect who needs more persuasion.
Extremely Tough Scenario: A resistant, skeptical prospect where you demonstrate how to handle objections and navigate a challenging conversation.

3. Case Studies on Previous Clients/People You Have Assisted:
Provide two to three short case studies highlighting your work, focusing on:

Please note that we have AI detector that if you apply with generic AI message, you will be marked as spam, so as if you don't submit required documents. Please apply mindfully. Thanks!