Bilingual Phone Support Representative (English & Spanish)

Bilingual Phone Support Representative (English & Spanish)


Details:
-10-12 hours per day, 5-6 days per week
-Remote (Must be able to work California time zone hours)

We are looking for a dedicated and professional Phone Support Representative to join our team. This role requires a bilingual individual fluent in both Spanish and English to handle customer inquiries, assist with scheduling appointments, and provide excellent customer service.

Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in both English and Spanish.
- Schedule and confirm appointments with clients.
- Provide accurate information regarding services and address customer concerns.
- Maintain a professional and friendly demeanor while assisting customers.
- Ensure customer satisfaction by following up on appointments and inquiries.

Requirements:
- Fluency in both English and Spanish (spoken and written).
- Strong communication and interpersonal skills.
- Ability to work 10-12 hours (write entendido in your application title so I know that you read the whole post) per day, 5-6 days per week.
- Must be available to work during California business hours (PST).
- Previous customer service or phone support experience is a plus but not required.
- Ability to work efficiently in a fast-paced environment.

Benefits:
- Competitive hourly wage.
- Remote work flexibility.
- Opportunities for growth within the company.

If you are a motivated, bilingual individual with excellent communication skills, we’d love to hear from you!

Please submit your resume and a brief cover letter explaining your qualifications for this role.